Some OrganicSkinShop products are heat sensitive. These ice packs can be added onto any order. I would recommend an ice pack if you are in a location where it is 75 degrees or higher. Some of the more heat sensitve products include Long Hair Do Care, Bum Butter, Whipped Glow, Zen Cookie Body Butter, and the activated charcoal teeth whitener. Please feel free to send us a message with any questions.